VELRAYE Privacy Policy
Last updated: August 28, 2026
VELRAYE operates this store using Shopify. This Privacy Policy explains how personal information may be collected, used, and disclosed when you visit the storefront, make a purchase, communicate with us, or otherwise use our services.
Information we collect
Depending on how you interact with the store, we may collect contact information such as your name, email address, phone number, billing and shipping addresses; order and transaction information; communications you send to us; and technical or usage information such as device, browser, IP address, cookies, and storefront interactions.
Payment information is processed through Shopify and authorized payment providers. We do not need to directly store your full payment-card details to process a standard Shopify checkout.
How we use information
We may use personal information to process and fulfill orders, arrange shipping, provide customer support, administer returns or refunds, improve the shopping experience, prevent fraud and abuse, comply with legal obligations, and send marketing communications where permitted by law and your preferences.
How information may be shared
We may share information with Shopify and service providers that help operate the store, including payment processors, fulfillment and shipping providers, technology providers, analytics providers, customer-support providers, and marketing partners where permitted. We may also disclose information when required by law or to protect legal rights and safety.
Cookies and advertising
The storefront and its service providers may use cookies and similar technologies to operate the site, remember preferences, measure performance, prevent fraud, and support advertising. Depending on where you live, you may have rights to opt out of certain sale, sharing, or targeted-advertising uses of personal information. Where available, use the store’s Your Privacy Choices page or supported browser privacy signals to exercise those choices.
Retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order administration, legal obligations, dispute resolution, and fraud prevention. No method of storage or transmission is completely secure, but we and our service providers use measures intended to protect information appropriately.
Your rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain processing. These rights may be subject to legal exceptions and identity verification.
Changes
We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. The revised version will be posted with an updated date.
Contact
For privacy questions or requests, use our Contact page.